Age Bias in the BPO industry

  Age Bias in the Indian BPO Industry: Why People Over 40 Are Being Overlooked The business process outsourcing (BPO) industry is one of the fastest-growing industries in the world. It's a high-pressure and dynamic industry that requires a skilled workforce to deliver results. However, in recent years, there has been a growing concern about age bias in the BPO industry, particularly towards people over the age of 40. Many companies in the BPO industry are not considering older candidates for recruitment, which is unfair and discriminatory. Age bias is a form of discrimination that occurs when an employer makes decisions based on an individual's age, rather than their skills, qualifications, or experience. In the BPO industry, older candidates are often overlooked because of the perception that they may not be as tech-savvy or adaptable as younger candidates. This perception is not only incorrect but also detrimental to the industry's growth and success. The reality is that